Here’s why ‘work’ felt amazing today.
When I was relying on food pantries and social service agencies and spending half the week finding whatever resource I could to pay bills and keep fed and still make it to doctors appointments …..
I’d show up at a food pantry and they wouldn’t be open during those hours anymore, or at all. Or, they’d hand me yet another box of cans to go with the 3 boxes of cans in the basement when what we really needed was some fresh food, meat, something that wasn’t loaded with salt and might make me feel human for a day or two. That meant I took time away from something else productive to get to something that wasn’t needed in that moment, or in the case of the closed pantry, that was completely useless.
Sometimes that meant spending money on transportation or using up a favor.
I said that we needed a wiki based program, something that could be updated by those of us using the services. Nothing is up to date by the time large agencies pass out lists or post them online and most of the small agencies don’t have the resources to man phone lines. And I started looking into what it would take to make it happen, at least locally. But it ended up slipping by the wayside.
United Way updates their database yearly on a rotating basis, I just started training to make the calls to the providers. She was emphasizing how important it is to get detailed information so the clients know up front what each provider is able to help with, to avoid wasting their time/energy. Fresh food vs canned, how much towards a bill, what are the income or paperwork requirements, etc.
And, they are working towards a searchable online system that would allow notes to be left by users. It’s a long way away but they know it’s needed because they can’t keep up either.
I don’t know if I’ll end up working here in a paid capacity, but it feels so good to be on the other side of this.